A remote office/branch office (ROBO) is a business site located some distance away from the organisation’s headquarters or main office. A remote office is usually a home office or a smaller office than the company headquarters and may be located at someone's private residence, in a remote area, another town, state or country. A remote office may operate similarly to the main office or may be a separate business unit or provide specialised services, such as production, import, export, retail location or accounting. For example: retail locations, oil rigs, kiosks, cruise ships, forward-deployed military operations and airport security devices.
Maintaining a branch location with onsite IT support is often an expensive and inefficient method to ROBO deployments. Managing separate tiers of infrastructure requires special training for existing IT personnel. These requirements can span across dozens to hundreds of branch locations.
G2IT offers centralised infrastructure management, simplicity and intelligence for everyday operations and insights into capacity planning and forecast. Our specialised technicians utilise tools that make it possible to schedule upgrades for hundreds of remote sites and provide network visualisation allowing remote troubleshooting.
Amid the spread of Coronavirus in Australia, many companies are concerned about their employees' health and have begun encouraging them to work from home. The shift, done to protect the spread of the infection in Australia could potentially expose your business to communication breakdown, loss of productivity and cyber attacks.
Let's look at the four biggest risk factors and what you can do to mitigate the impact of this unprecedented event.
Things to consider:
If you are unsure about any of these questions, give us a call immediately: 1300 325 487.
If you are unsure and need assistance to secure your systems, call us now: 1300 325 487.
Do your clients call the business landline to reach you or your staff? What happens with these calls if everyone is working remotely? If you need your phone line, we recommend to change to VoIP - telephony over the internet. 3CX is our preferred provider as they offer easy to use interfaces, apps and a multitude of functions designed to keep your phone lines live. 3CX can be used as a Softphone on your computer or utilised as an app through your mobile phone - all you need is an internet connection.
Call 1300 325 487 to talk about how 3CX could help you work remotely.
If your workforce starts accessing systems remotely, you'll experience an increase in internet traffic. Is your ADSL or NBN connection capable of handling the additional activity? Are your servers and systems (on-site and off-site) capable of handling an increase in remote connections and access?
If you are uncertain about your systems not being able to handle the change, get in touch immediately: 1300 325 487.